Comments on: The Phone – PC integration you’ve always dreamed of: Integrated Office Navigator http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/ The Leader in CRM-VOIP Integrations Wed, 08 Feb 2012 07:02:38 +0000 hourly 1 http://wordpress.com/ By: Steve Radak http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12501 Fri, 05 Jun 2009 22:13:26 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12501 I thought I was the only one with the calendar problem. Happens to my users randomly as well. Restarting Outlook and the toolbar fixes it here too.

]]> By: Jamie http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12499 Tue, 02 Jun 2009 15:16:19 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12499 Hi Craig,
I personally use it and have Outlook 2003 (11.8217.8221) SP3 and have never run into this issue.
Please email your issues in to mitelsupport@ingeniussoftware.com and they’ll gladly help you out.
In the mean time, I’ll definitely try to figure out what it could be here.

]]> By: Craig http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12498 Tue, 02 Jun 2009 14:38:58 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12498 Any ideas why this software would prevent users from adding entries into their Outlook 2003 calendars?

Closing the toolbar, then restarting Outlook resoves the issue, but it is continualy happening.

Software is a pain to install and deploy on machine images, requires long directory paths that do not copy over nicely to default user profiles etc.

Personaly I do not like the software, but my company uses it.

]]> By: Jamie http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12375 Mon, 23 Jun 2008 13:50:52 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12375 InGenius is still looking into issues with the Vista 64 – it does work with 32 without a problem.
Email your issues to mitelsupport@ingeniussoftware.com and they’ll be passed on to the development team.

Cheers,
Jamie

]]> By: Jamie http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12374 Mon, 23 Jun 2008 03:35:46 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12374 Hi,

Thanks for the update. I just loaded it and it seems to do exactly the same as it did before. I am running Vista 64 and there is no toolbar on the taskbar, no Outlook integration and there is no dialler from within Outlook.

Have I missed something?

Cheers
Jamie.

PS. Mitel Nagivator with Firmware 2.0

]]> By: Jamie http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12371 Fri, 13 Jun 2008 15:18:12 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12371 There is now a beta of the 1.2 version available. You can download it here:
http://www.ingeniussoftware.com/mitel/integratedofficecompanion/beta.html

IIf you have any comments or questions on it, please feel free to email mitelsupport@ingeniussoftware.com

]]> By: Mike http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12370 Fri, 13 Jun 2008 03:42:39 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12370 It’s now mid-2008 and STILL there is no word about Vista support. What gives? Is there actually a plan to support Vista sometime before Windows 7 releases?

]]> By: Jamie http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12353 Tue, 08 Apr 2008 14:42:44 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12353 To answer Rusty’s comment, if you’re having problems with incoming calls, check out the InGenius FAQ document at: http://wiki.ingenius.com/display/wiki/InGenius+Customer+Support+Page

and look under “IOC not displaying incoming calls”

if you still have problems after that, email mitelsupport@ingeniussoftware.com

]]> By: Rusty Page http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12352 Fri, 04 Apr 2008 20:12:47 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12352 I have been using this software for a while, but the major issue I have is that the pop-ups do not work to show who is calling. Is there something special I have to do or have running for that to work? I can make calls without a problem, but I cannot see who is calling or have that translated to my names. Any help would be GREAT!

]]> By: Craig http://blog.ingenius.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12338 Wed, 20 Feb 2008 20:34:20 +0000 http://ingeniusblog.com/2007/03/23/the-phone-pc-integration-youve-always-dreamed-of-integrated-office-navigator/#comment-12338 Is this product still being supported, or is potential Vista support a dead issue? It’s been four months since there was any update, and at that time, something in the next month was predicted. Unfortunately, Calvin’s Vista fix doesn’t work for me – the program runs, but cannot find/connect to the phone.

I appreciate the work that is going into this software, but I just cannot believe that it takes over a year to port it to Vista. If it isn’t a priority, and is only being worked on as time allows, let us know so that we can rearrange systems and have something that works with the Navigator.

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