Comments on: Review: Super Trackstick

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By: Paul

Paul — Tue, 15 Feb 2011 21:27:41 +0000

My super trackstick has also failed. After several Emails they will not tell me what the warranty period is. Buy at you own risk.

By: John

John — Fri, 14 Jan 2011 16:35:54 +0000

Purchased the TrackStick Mini in Nov 2010. First time I used it, it was missing records, hour or more at at time. Then it failed for days at a time. Contacted Trackstick cust service after first failure. Their response was to tell me to change a setting that didnt appear in my unit / software interface. I advised them and even sent a screen capture to show them. They responded with the same one line suggestion. Then they told me that the unit isnt MilGrade equip and I should have purchased a Marine or commercial grade devices out there and asked if I ever had a cell phone drop a call!! When I told them Ive never missed 3 whole days of cell calls they told me they sell units to the military and DHS. Wait, I thought they werent MilGrade?..which is it now?…..If you want a GPS tracking device, look elsewhere.

By: jamie

jamie — Sun, 29 Aug 2010 10:29:56 +0000

Same here only had mine 6 weeks now and its F@#$ed only works 1 out of ten times. Havt tried 4 different computers and no go. The only thing it does is work on rec gps live but i did not but it for that. Have email them lots of times and no email back not fu@#en happy at $380 aus dollars

By: trackstick user

trackstick user — Sun, 20 Jun 2010 02:38:57 +0000

I am having a problem too right now. after 4 months use. suddenly no data. not recording anything at all. red or green light is working fine. however, not recording anything at all. very very sad.

By: Sarah C

Sarah C — Fri, 12 Mar 2010 16:12:43 +0000

Well, not such a positive experience here (in Europe).

The device doesn’t respond to anything but my USB-port where I receive the message that no data has been recorded. This after a week in Power ON modus in the car with no metal blocking it. I bought brand new Recyko batteries for the purpose.

It’s also very hard to get the track manager to see the device on the PC. I have to play around with the batteries a bit and if I’m lucky the red light will go on and the trackstick manager will read the device. If there’s any reading to do at all, that is.

There’s a serious LED-problem in the one I got: it’s either solid red (with fully charged batteries…?) or there’s no LED flashing (also with fully charged batteries and yes, power still ON). Result: no data recorded.

I conducted a second test, presuming reception from within the car must have been too hard, I clipped the device on top of a bike and cycled for about two hours through the city. No LED was flashing (fully charged batteries) and upon arrival, again no data appeared to be recorded.

Upon plugging in batteries it does go red for a few seconds and after that the LED goes off and remains off.

I’m going to return the device and prefer to receive my money back.
I can hardly believe government agencies, police, intelligence, and homeland security personnel actually use this device (as the website promotes), with all that negative press and my experience added to that.

I would not recommend it. Good quality should show from the beginning.

By: john

john — Wed, 23 Dec 2009 21:23:32 +0000

I bought one and followed the instructions. I set it to power save. The route it drew was pretty close to the road I was on, but sometimes had me driving across a lake or through the woods. What annoyed me is it never went to sleep. It sat for five hours one day out in the open and kept logging positions. So it used 9% of memory which means it’s good for only two days plus a few hours. I need at least a week. I returned the item (Bluewater Security Professionals) and they quickly sent a new unit. The replacement also seems unable to go to sleep. Bottom line is the unit will run out of memory in just over two days.

By: George

George — Mon, 03 Aug 2009 19:35:13 +0000

I can’t hear any noise. Had the Super Trackstick around for months; it is still sitting on my desk.