InGenius Connector version 3.2: New Release Announcement
I mentioned in a previous post that we’d released a new version of InGenius Connector for Salesforce on Cisco platforms. In the meantime, we’ve also released InGenius Connector for Microsoft Dyanmics CRM on Cisco platforms, and now our newest version is available across all of our phone platforms and CRMs.
Among other things, our new version of InGenius Connector includes:
- Support for Salesforce call center adapter in Firefox and Chrome
- Tons of new features in our Microsoft Dynamics CRM integration
- Support for Cisco platforms
We think you’ll love the new features. Take a look and test it out with a free trial!
InGenius Connector for Microsoft Dynamics CRM – in Houston!
It’s trade show season and starting this weekend, the InGenius Team is off and running. First up is Convergence 2012, the Microsoft show that starts this weekend in Houston. InGenius will be at booth 2416 to show off our updates to the InGenius Connector for Microsoft Dynamics CRM plugin. In case you aren’t going to make it to Houston, or if you want a sneak peak, here’s what we’ll have in store:
Updates to InGenius Connector for Microsoft Dynamics CRM have made it a very easy install. All that is required is some phone profile information depending on the type of phone or server you are connecting to, and your Microsoft Dynamics CRM credentials.
All of the telephony control features that make your CRM so much more usable are available in InGenius Connector Microsft Dynamics CRM plugin. There’s click to dial on all stored numbers in your MSCRM leads and contacts:
… Record pops on an incoming call …
… Call control and note taking space for inbound and outbound calls …
… And automatic logging in the contact record history, and in the reports!
We’re really pleased with the updates to InGenius Connector for MSCRM and thrilled to be showing at Dynamics 2012. If you aren’t in Houston for the show, stop by our website for more information or get in touch for a free trial!
